YOUR SHOPIFY DATA
IS YOUR STRONGEST
EVIDENCE. WE USE IT.
When a customer disputes a charge, they're betting you can't prove they got what they paid for. ChargePilot connects to your Shopify store and automatically pulls the proof — order details, fulfillment status, delivery confirmation, purchase history — and builds it into an AI evidence package that wins.
ChargePilot Dev
Connected 1h ago
Shopify evidence pulled for dispute
Evidence Preview
120 days
Of order history available as evidence
4 layers
Order, fulfillment, tracking, and purchase history
2 claims
'Never received' and 'didn't authorize' — both destroyed
Your store data becomes your legal defense. Automatically.
Connect your Shopify store once
Enter your myshopify.com URL in ChargePilot settings and authorize in one click. From that moment on, every dispute automatically gets your Shopify data attached as evidence. You never think about it again.
Settings
Dispute filed. Your order data is already being pulled.
The moment Stripe detects a dispute, ChargePilot simultaneously pulls the matching Shopify order — every line item, the fulfillment timestamp, the delivery confirmation, and the customer's complete purchase history with your store. This happens in seconds. Automatically.
AI builds the case. Your revenue comes back.
Our AI combines your Shopify proof with 12 Stripe transaction signals into a dispute narrative that answers every question a card network will ask. Filed before the deadline. Every time.
YOUR DATA. YOUR DEFENSE.
Kills 'item not received' claims
Fulfillment timestamps and delivery confirmation prove the order arrived. When a customer claims they never received it, you have the exact date and time it was delivered as evidence.
Kills friendly fraud
A customer with 14 prior orders at your store who suddenly 'doesn't recognize' a charge doesn't have a case when their full purchase history is in the evidence package. ChargePilot surfaces this automatically.
Kills 'unauthorized transaction' claims
Order details, the device that placed it, the address it shipped to, and the customer's history with your store all prove the transaction was legitimate. That's not a coincidence. That's evidence.
Zero manual work. Ever.
You connect Shopify once. After that, every dispute gets your order data automatically — without you logging in, uploading anything, or even knowing a dispute was filed.
EVIDENCE WINS. EVERYTHING ELSE IS JUST LOSING POLITELY.
Some platforms refund the customer before the dispute is formally filed and call it “prevention.” The revenue is still gone. ChargePilot fights the dispute with real evidence and wins it back.
ChargePilot — Fight & Win
- Builds a case from your real Shopify order data
- Submits AI evidence to the card network
- Wins the dispute — full revenue returned
- Customer doesn't get rewarded for disputing
- Chargeback ratio stays clean
- 20% fee only on revenue actually recovered
The Auto-Refund Approach
- Refunds the customer before the dispute is decided
- Revenue gone — regardless of who was right
- Friendly fraud gets rewarded and repeated
- No evidence built, no case made
- Ratio may still be impacted by the refund
- Monthly fee whether you win anything or not
WORKS WITH RECHARGE
Running subscriptions on Recharge? ChargePilot pulls your Shopify order data AND your Recharge subscription history simultaneously. When a customer disputes a subscription charge, we show the issuer both the fulfilled order and proof the subscription was active — a combination no other platform delivers automatically.
Learn about our Recharge integrationEXPLORE MORE
Stripe Integration
Native Stripe App Marketplace integration
Learn more →Recharge Integration
Subscription evidence for disputes
Learn more →Gmail
Email evidence integration
BetaYOUR SHOPIFY DATA HAS BEEN WINNING DISPUTES FOR YOU. IT JUST NEEDS CHARGEPILOT.
Connect in under 60 seconds. Every future dispute gets your full order evidence automatically. 20% fee only when we win it back.
Connect Shopify Now