Security

SECURITY AT CHARGEPILOT AI

Protecting merchant data is fundamental to everything we build. Here's how we keep your information secure.

Data Encryption

All data transmitted between ChargePilot and third-party services is encrypted in transit using TLS 1.2+. Data at rest is encrypted using AES-256.

OAuth Security

ChargePilot uses OAuth 2.0 for all third-party integrations. We never store your passwords. Access tokens are stored server-side only and never exposed to the client.

Google API Data

ChargePilot's use of Google APIs complies with the Google API Services User Data Policy. Gmail data is accessed read-only, used only for dispute evidence generation, and never stored permanently or shared with third parties.

Stripe Security

ChargePilot is a verified Stripe App Marketplace partner. Our integration uses Stripe Connect OAuth and has been reviewed by Stripe's security team.

Firebase Security

ChargePilot's backend runs on Google Firebase with Firestore security rules enforcing strict user data isolation. Each merchant's data is accessible only to that merchant.

Responsible Disclosure

To report a security vulnerability, email security@chargepilot.ai. We take all reports seriously and will respond within 48 hours.

Security questions? Contact security@chargepilot.ai

ChargePilot Support