Chargebacks.On Autopilot.

ChargePilot installs directly into your Stripe dashboard. When a dispute arrives, our AI analyzes 12 signals — from CVC and AVS verification to device fingerprinting and transaction velocity — then automatically generates and submits evidence in seconds.

Three charge points, all tied to value: 15% success fee on chargebacks we recover via dispute representment (only paid when we win), $15 per successful Stripe EFW prevention (only paid when the refund actually prevents the chargeback), and $0.20 per transaction scan after your first 1,000 free scans. No monthly subscription, no setup fee, free to install from the Stripe App Marketplace. If we don't win, prevent, or scan beyond your free tier, you pay nothing.

No. Those three charge points are it — there's no monthly subscription, no installation fee, no integration fee, no ongoing-service fee.

Unlike black-box solutions, ChargePilot shows you every signal, every AI decision, and every piece of evidence. Our 12-signal engine is fully transparent, our success fee is 15% (not 25%), and we live natively inside Stripe — no external redirects.

No. ChargePilot is a native Stripe app that lives right inside your existing dashboard. You can also access our full Command Center web dashboard for deeper analytics.

Win rates vary by industry and dispute type, but our AI is optimized to only fight disputes where the evidence supports a strong case. Our Smart ROI Engine ensures you never waste money fighting unwinnable disputes.

Yes. There are no contracts, no cancellation fees, and no lock-in periods. You can uninstall ChargePilot from Stripe at any time.

Under 2 minutes. Install from Stripe Marketplace, connect your account, and ChargePilot starts protecting you immediately.

All Stripe dispute types including fraudulent, product not received, duplicate, subscription cancellation, and unrecognized charges.

Yes. ChargePilot is CASA Tier 2 verified — an independent security audit conducted by TAC Security, the same standard applied to apps handling sensitive Google Workspace data. All merchant integration tokens are encrypted at rest with AES-256-GCM, and all traffic uses TLS 1.2+ in transit. See the full security overview at /security.

Yes — for the fraud-card category specifically. When Stripe's Early Fraud Warning system flags a transaction (typically because the card has been reported stolen by the issuing bank), ChargePilot automatically refunds the customer before the chargeback is filed. We charge $15 per successful prevention — only when the refund completes and the chargeback is averted. Other chargeback types — product issues, friendly fraud, processing errors — are handled through our representment engine after they hit.

No. ChargePilot is fully automated. Once installed, it works in the background. You can adjust settings like auto-submit thresholds from the dashboard.

ChargePilot responds in seconds, 24/7. Our AI doesn't sleep. Evidence is generated and submitted automatically regardless of when the dispute arrives.