Pricing
Simple pricing. We only win when you win.
Every fee is tied to value: 15% success fee on recovered chargebacks, plus $19 per prevented chargeback via Visa RDR and $29 via Ethoca (Mastercard). Prevention fees are charged only when a chargeback is actually prevented, never for merely receiving an alert. No subscription fees. No setup fee. Free to install.
Insights
Free Forever
No credit card needed
Start FreeReal-time analytics and intelligence on every dispute and recovery — all in one dashboard.
- Win-rate analytics
- Revenue tracking
- Dispute timeline
- Sentinel AI advisor
- Real-time dashboard
Prevention
Per Prevented Chargeback
Only charged when a chargeback is actually prevented
Start FreeWhen a cardholder disputes a charge with their bank, the card networks alert ChargePilot before it becomes a chargeback — and under rules you control, it's resolved on the spot. One fee, charged per confirmed prevention only, never for merely receiving an alert.
- $19 per Verifi RDR (Visa) alert resolved
- $29 per Ethoca (Mastercard) alert resolved
- $19 per Stripe Radar early-fraud warning refunded before it becomes a dispute
- each a flat price whatever card network the payment ran on
- Stops chargebacks before they're filed
- Per-network enrollment you control
- $0 if prevention fails or doesn't fire
- $15 fight fee only if you choose to fight an Ethoca (Mastercard) alert above the fight threshold you set — plus the 15% success fee only if we win; never charged on a timeout.
Automation
Success Fee on Recovered Chargebacks
We only get paid when we win
Start FreeEnd-to-end chargeback handling with bespoke AI-drafted evidence for every dispute — reviewed by our team before it's submitted.
- Bespoke AI-drafted rebuttal narratives
- Every response reviewed before submission
- Visa Compelling Evidence 3.0 (qualifying fraud disputes)
- Smart ROI assessment
- Deadline monitoring & escalation
- Stripe, Shopify Payments, Square, Braintree, PayPal, Adyen, and Amazon Pay disputes bill the same success fee — 15%, wins only.
- Amazon charges its own $20 fee per contested Amazon Pay chargeback; that fee is Amazon's, not ours.
Rails where you upload (NMI, Clover, Authorize.net, manual)
Manual: dispute notices you log or forward to us. Clover is in review.
Self-serve
15%
success fee on recovered chargebacks, wins only
ChargePilot builds the response, you download it from the app and upload it to your acquirer's portal.
Managed
25%
success fee on recovered chargebacks, wins only
You add ChargePilot as a user on your gateway and acquirer portal (no passwords shared) under a signed authorization agreement, and we log the disputes, build the response, and upload it to your acquirer's portal for you. Prevention enrollment is handled the same way.
Prevention fees are identical on both: $29 per Ethoca alert resolved, $19 per Visa RDR alert resolved — charged per confirmed prevention only, never for merely receiving an alert. Nothing if we don't win, either way.
Request managed setupFree to install from the Stripe App Marketplace or the Shopify App Store. No contracts. No setup fee. If we don't win or prevent, you pay nothing.
A person on our team approves every response before it's submitted — and we only get paid when it wins.
See what you keep.
Drag the sliders to match your business.
With ChargePilot
How the fee works
Estimated annual net recovery
$19,125
Illustrative estimate based on your inputs. Actual results vary by merchant and dispute type. Recovery is shown net of our success fee, using your own assumed win rate — not a projected change in win rate. You only pay the success fee on disputes we win; prevention is billed separately, per confirmed prevention.
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Ready to stop losing money?
Put your disputes on autopilot with no work on your end. No subscription fees, no setup fee.
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