CONNECT EVERYTHING.
ChargePilot pulls evidence from the platforms your customers shop on. More integrations = stronger evidence.
PROCESSORS AND PREVENTION RAILS
What runs where. Every live rail connects self-serve; a person reviews every submission ChargePilot makes.
| Processor | Dispute responses | Ethoca (Mastercard) alerts | Verifi RDR (Visa) alerts | Stripe EFW auto-refund |
|---|---|---|---|---|
| Stripe | Yes | Yes | Yes | Yes |
| Shopify PaymentsPrevention billed through Shopify | Yes | Yes | Yes | Stripe only |
| SquareNo Visa RDR — Square is a payment facilitator, so there is no merchant BIN/CAID to enroll | Yes | Yes | Not available | Stripe only |
| Braintree | Yes | Yes | Yes | Stripe only |
| PayPalNetwork alerts are not live on PayPal — available on request for the first PayPal merchant who enrolls | Yes | On request | On request | Stripe only |
| NMINMIAPI key + webhook, five-minute setup | Yes — you upload | Yes | Yes | Stripe only |
| AdyenAdyenAPI key + webhook | Yes | Yes | Yes | Stripe only |
| CloverCloverIn reviewInstall from the Clover App Market once the listing is approved. | Yes — you upload | Yes | Yes | Stripe only |
| A.netAuthorize.netFor disputes, log or forward the acquirer's notice; ChargePilot reads the transaction from Authorize.net, builds the response, and you upload it to your acquirer's portal. | Yes — you upload | Yes | Yes | Stripe only |
| Amazon PayAmazon PayDispute responses only — prevention alerts aren't available on Amazon Pay. Amazon charges its own $20 fee per contested chargeback | Yes | Not available | Not available | Stripe only |
Every live rail connects self-serve. You upload: ChargePilot builds the complete response package; you download it and upload it to your acquirer's portal — or on the managed plan (25%) we upload it for you. Prevention fees: $29 per Ethoca alert resolved, $19 per Verifi RDR alert resolved, $19 per Stripe Radar early-fraud warning refunded — each charged per confirmed prevention only, never for merely receiving an alert.
Stripe
Built natively for Stripe
Native Stripe App. Install from the Stripe Marketplace, connect in seconds. Full access to multi-signal fraud analysis, transaction metadata, and real-time dispute webhooks.
Shopify
Shopify Payments disputes · prevention · order evidence
Install from the Shopify App Store. Shopify Payments disputes get the same reviewed evidence response as every other processor, Ethoca and Verifi RDR prevention enrolls self-serve and bills through Shopify — and every dispute on any connected processor gets your Shopify order data, delivery confirmation, and customer purchase history as evidence.
Square
Dispute Recovery + Ethoca Alerts
Brings your Square disputes into ChargePilot and uses your Square transaction records to build evidence. Ethoca (Mastercard) pre-dispute alerts cover Square merchants; Verifi RDR is not available on Square, a payment facilitator with no merchant BIN/CAID to enroll.
Learn MoreBraintree
Dispute Recovery + Ethoca & Visa RDR Alerts
Brings your Braintree disputes into ChargePilot and uses your Braintree transaction records to build evidence. Ethoca (Mastercard) and Verifi RDR (Visa) pre-dispute alerts enroll self-serve.
PayPal
Dispute Recovery
Brings your PayPal disputes — inquiries and claims — into ChargePilot and uses your PayPal transaction records to build evidence. Network alerts are not live on PayPal; they are built on request for the first PayPal merchant who enrolls.
NMI
Dispute responses + Visa RDR & Ethoca alerts
Connect NMI with an API key and a webhook — a five-minute setup. For disputes, ChargePilot builds the response and you upload it to your acquirer's portal; Ethoca (Mastercard) and Verifi RDR (Visa) pre-dispute alerts run on the same connection.
Prefer not to touch it? Managed (25%): add us as a user and we upload to your acquirer for you.
Adyen
Dispute responses + Visa RDR & Ethoca alerts
Connect Adyen from ChargePilot with an API key and a webhook. Adyen sends each dispute to ChargePilot, which prepares the response and submits it to Adyen after a person on our team reviews it. Ethoca (Mastercard) and Verifi RDR (Visa) pre-dispute alerts enroll self-serve.
Clover
Dispute responses + prevention · Clover App Market listing in review
ChargePilot's Clover App Market listing is in review. Once it is approved, Clover merchants install from the Clover App Market for dispute responses and Ethoca and Verifi RDR prevention alerts.
Prefer not to touch it? Managed (25%): add us as a user and we upload to your acquirer for you.
Amazon Pay
Dispute Recovery
Connect your Amazon Pay merchant account and ChargePilot receives every chargeback, prepares the response, and submits it to Amazon after a person on our team reviews it. Prevention alerts aren't available on Amazon Pay. Amazon charges its own $20 fee per contested chargeback.
Take Amazon Pay through Stripe or Shopify Payments? Those disputes already come through your Stripe or Shopify connection — nothing to add.
WooCommerce
Order and fulfillment evidence for WooCommerce stores
Order history, fulfillment records, customer lifetime data, and refund history pulled into every dispute on any connected processor. BYOK REST API keys, read-only access.
BigCommerce
Order and fulfillment evidence for BigCommerce stores
Order history, shipment tracking, customer lifetime data, and fulfillment records pulled into every dispute on any connected processor. BYOK API credentials, read-only access.
Recharge
Subscription Evidence Integration
Subscription billing history automatically included in dispute evidence. Proves subscription status, renewal timing, and cancellation history for subscription chargebacks.
Skio
Subscription evidence with AI churn intelligence
Subscription lifecycle, billing history, and native churn prediction pulled into every dispute evidence package.
Gorgias
Customer support history as chargeback evidence
Recent tickets, refund and cancellation threads, and the latest support message attached to eligible chargebacks on any connected processor. Read-only OAuth2, ranked by relevance to the dispute reason.
Help Scout
Customer conversation history as chargeback evidence
Conversation threads, refund requests, and cancellation exchanges automatically attached to every dispute on any connected processor. Read-only OAuth2, AI-ranked conversation selection.
Gmail
Email Evidence — Google-verified for production use
Customer email threads automatically searched and injected into dispute evidence. Proves customer communication history.
ShipStation
Fulfillment and tracking evidence
Fulfillment status, tracking numbers, delivery confirmation, and ship dates pulled into every dispute on any connected processor — strong evidence for product-not-received and unrecognized claims.
Delivery proof
Delivery proof is pulled automatically for item-not-received disputes — USPS delivery scans need no setup; more carriers on the way.
DON'T SEE YOUR PLATFORM?
Tell us what you use and we'll prioritize it.
More integrations. Stronger evidence.
Connect your platforms and let ChargePilot build the strongest possible dispute evidence automatically.
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